1. Introduction
Welcome to TruProps.
TruProps is a property discovery and marketplace platform that helps users discover properties, connect with property listers, and manage property listings.
This Privacy Policy explains how TruProps (“we”, “us”, or “our”) collects, uses, stores, and protects your information when you use our mobile application and services.
By using TruProps, you agree to the practices described in this Privacy Policy.
2. Information We Collect
2.1 Personal Information
When you create an account, we may collect:
- Phone number for OTP-based authentication
- Name
- User account information
- User ID associated with your account
We use this information to:
- Create and manage your account
- Authenticate users
- Provide app functionality
- Maintain account security
2.2 Location Information
With your permission, TruProps may collect location information. This may include:
- Approximate location
- Precise location
We use location data to:
- Detect your city
- Show relevant properties nearby
- Improve property discovery experience
You can deny location permission and manually select your preferred location.
2.3 Photos and Media
Users may upload photos for:
- Profile images
- Property images
- Property listings
Photos are used only to provide property listing and profile features.
2.4 User Generated Content
Users and property listers may create content including:
- Property titles
- Property descriptions
- Property details
- Amenities
- Listing information
- Messages related to properties
This content is used to provide marketplace functionality.
2.5 Messages
TruProps allows users and listers to communicate through in-app messaging related to property listings.
Messages are used to:
- Enable communication
- Support property enquiries
- Improve user experience
2.6 Search and App Activity
We may store:
- Recent searches
- Location preferences
- App interaction information
This helps us:
- Improve search experience
- Provide relevant property suggestions
3. Device Information and Analytics
We may collect technical information such as:
- Device identifiers
- Crash reports
- Diagnostics information
- App performance information
We use these to:
- Improve application stability
- Detect and fix crashes
- Understand app performance
We may use services such as:
- Firebase Analytics
- Firebase Crashlytics
- Firebase Cloud Messaging
4. How We Use Your Information
We use collected information to:
- Provide TruProps services
- Authenticate users
- Display property listings
- Enable communication between users and listers
- Improve app performance
- Provide notifications
- Maintain security
5. Data Sharing
TruProps does not sell your personal information.
We do not share personal information with third parties for advertising purposes.
We may share limited information only when:
- Required by law
- Necessary to provide essential services
- Required to protect users and platform security
6. Data Security
We use appropriate technical and organizational measures to protect your information.
However, no online service can guarantee complete security.
7. Account Deletion
Users can request deletion of their TruProps account.
When an account is deleted, we remove associated personal information according to our data retention practices.
To request account deletion, visit truprops.com/delete-account.
8. Data Retention
We retain information only for as long as necessary to:
- Provide services
- Maintain security
- Meet legal obligations
9. Children’s Privacy
TruProps is not intended for children under 13 years of age.
We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page with an updated date.
11. Contact Us
If you have questions about this Privacy Policy, email: